Facebook undoubtedly, delivers supreme facilities to users worldwide. One can acquire all the services online at their website and create an account. Some of the social market users face that their video is not playing on the mobile app. There might be tons of reasons that don't let Facebook videos play on mobile. If you see that the Facebook video not playing on mobile, you can perform some fixes and clear off the issue. Following are some things you can do if you are having some trouble playing Facebook videos.
Restart the mobile:
One of the viable ways to fix an error of Facebook video not playing is to restart the mobile app. Once you reboot your mobile device, you will get the refresh activities on your phone. You need to tap and hold the power button and reboot the mobile device. With this, you play the video on Facebook and get it accordingly.
Re-install the Facebook app:
One of the preferred ways is to uninstall the Facebook app, as you can face some technical glitches. Thus, you can again install Facebook from the play store or app store and log in to the account. With this, you will successfully play the video on the mobile device and fix the error.
Check the internet connection:
Sometimes, your internet connection can be low, and due to this, you are unable to play the video. If you are using the wifi, you need to restart the router or modem to fix the internet connection. Although, you can turn off the wifi on your mobile and turn it on again after some seconds. This will clear off the technical glitch, and you will get a smooth internet connection to play the videos.
Update the Facebook app:
Sometimes the outdated version can create a problem and slow down the news feed. For this, you need to update Facebook to the latest version and get the best services. You need to proceed to the play store or AppStore and tap on the update button next to Facebook. After that, you can start playing the Facebook video and solve the issue.
Clear the app caches:
Caches are the frequent occurrences that usually happen while you use the Facebook app. This creates junk in the mobile device and doesn't uplift them to work correctly. If your Facebook app is not playing the video, you can clear the caches using the below steps:
Apart from all the above information, you can also connect with the Facebook customer service team. You can let them know about the Facebook video not playing on mobile and take their help. You can check the several ways to connect with the representative in their help and support section.