5 steps to fix the issue of SBCGlobal Email not working on Outlook

In the current world, email is the fastest means to connect with anyone. You can easily connect with any person anywhere through email. This is the topmost reason why people opt for an email to communicate with anyone. There are several platforms for users to create their email account. One such platform is SBCGlobal. In this emailing platform, you can easily send and receive all your important emails. If you are new to this platform, then the process to create an account is very simple. But if you are an experienced user, then it will be better to continue accessing your SBCGlobal account. But there are times when SBCGlobal email fails to operate effectively. You may face the issue of SBCGlobal Email Not Working on Outlook that you need to resolve immediately. There are some quickest steps to resolve this issue instantly. You have to perform some operational steps after which your issue will be resolved permanently. Also, the steps are very simple yet effective that do not need any extra effort by your side. Therefore, look for the steps and perform them accordingly. 

Know the simple steps to resolve the issue of SBCGlobal email not working on Outlook

Here are the easiest steps that will help you to fix the issue of the SBCGlobal email not working on Outlook. Have a look.

Step 1: Remove your account of SBCGlobal from Outlook

  • First of all, go to the official login page of Outlook.
  • Look for the option of “Files” to proceed further.
  • Go to the option of “Account Settings”.
  • Under the Account settings option, click on the option of “Manage Profiles”. 
  • After that, tap on the option of “Show Profiles”.
  • Under the option of Show Profiles, tap on your SBCGlobal email account and right-click on it.
  • At last, a contextual menu will open up where you have to click on the “Remove” button.
  • By doing so, your SBCGlobal email account will get removed from Outlook.

Step 2: Open Outlook program in safe window mode

  • To open Outlook in safe window mode, press the ‘Win + R’ key together on your keyboard for a second.
  • This will allow a pop-up box to get opened on your device screen.
  • This pop-up box is the “Windows Run Dialog box”.
  • Now, type Outlook/Safe mode in the dialog box that appears.
  • After that, press the enter button on your keyboard.
  • By doing so, the Outlook program will open up in safe mode.

Step 3: Look for the common requirements essential for setting up SBCGlobal email in Outlook

  • For this, your internet connection should be strong and stable.
  • You should have correct email details such as your email address, user name, and password.
  • Authenticate the SBCGlobal email server outlook settings in the following way.

For Incoming server – IMAP

  1. Username: Your full email address
  2. Password: Your password
  3. Server:
  4. Port: 993
  5. Security: SSL/TLS 

For Outgoing server – SMTP

  1. Username: Your full email address
  2. Password: Your password 
  3. Server:
  4. Port: 465
  5. Security: SSL/TLS
  • Also, you should have a backup of your SBCGlobal email account. This will save your important data and documents at the time of setup.

Step 4: Set up your SBCGlobal email account in Outlook again

  • Open the official page of Outlook.
  • Go to the option of “File”.
  • Go to the category information where you have to tap on the “Account Settings” option.
  • Under this option, go to the “Email tab” option.
  • Now, tap on the option of “New”.
  • After this, switch the server settings and click on the “Next” button where you have to select the option of “Internet Email addresses”.
  • Now, tap on the “Next” option again.
  • This will open up the “User Data” field where you need to enter your User name and email address.
  • Enter the desired details where you have to select the type of account in between IMAP or POP.
  • Go to the login information section where enter these details.
  • Email Address: SBCGlobal email Id/user-id
  • Password: SBCGlobal email account password
  • Login with security: SSL Encrypted connection

Step 5: Move to Google’s DNS

  • Go to your device network.
  • Tap on the option of Network and sharing center.
  • Under this option, tap on the “Change adapter” option.
  • After that, right-click on the network that you access.
  • Tap on the “Properties” option.
  • Click on the option of “Internet Protocol Version 4” and tap on the “Properties” option from the available menu.
  • Now, tap on the “Use following DNS server addresses” after that enter “” beside preferred and “” beside “Alternate” DNS server.

So, these are the simple steps to resolve the issue of SBCGlobal email not working on Outlook. Follow these steps and resolve the issue immediately. 

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